Women make up only 16.9% of startup founders in Brazil
Only 16.9% of startup founders are women, and only 0.7% are mostly women.
Solo mother + work is a necessary account
It's impossible to tell the story of Scooto without telling the stories of the Scooteiras; in fact, they intertwine and shape this company that has gradually transformed the market.
Bonuses: the tidbits of sales
In the workplace, a commission, a financial bonus or a gift if the employee works well is almost a convention.
3 reasons to have an external service
Understand why outsourcing customer service can be a good option for your company
Is remote work for everyone? Find out how to overcome the challenges
Remote work, despite its advantages, brings with it many challenges. How do you know if remote work is for you? How do you manage remote teams? Understand what skills are needed, how to overcome the challenges and how to manage this work model.
Why did I choose to work in customer service?
From underemployed to a key player in the company's growth
SDR: what it is, how it works, when to hire and trends
The SDR (Sales Development Representative) could be the key to boosting your sales. In this article, you'll learn what an SDR is, how it applies to your business, trends in the sector and much more.
When and how to outsource your company’s customer service?
When and how to outsource your company’s customer service? Identify when and how to invest correctly in customer service and external support […]
Black Friday: What about Sac? Freak out or get ready?
One of the most important commercial dates, which ushers in Christmas shopping with significant promotions in large stores, holds challenges for the retail service sectors