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Cases

Fintech has 91 PAs in Scooto

In December 2021, Scooto entered into a partnership with a major fintech company specializing in corporate accounts. Since then, this union has […]

Gabriela Andrade22 de January de 20241 min read
Cases

Collection: defaults down by up to 60%

Reducing defaults: this is the Scooto team’s mission for an installment purchase app outside Brazil. The operation, led by Project Manager Marília […]

Gabriela Andrade22 de January de 20241 min read
Cases

Scooto achieves CSAT of 94.8% in digital banking 🤩

Customer service is one of the main factors influencing the results of the Customer Satisfaction Score, one of the most relevant metrics […]

Gabriela Andrade22 de January de 20241 min read
Cases

Conversion above 90% in Fintech

Inside Sales and the Commercial Allies Program: these are the two fronts that Scooto’s Sales Operations team works on for a major […]

Gabriela Andrade22 de January de 20241 min read
Cases

Scooto support reduces TMR by 80%

Scooto works in support operations for a world leader in industrial testing instruments and tools, whose headquarters are located in Everett, Massachusetts. […]

Gabriela Andrade22 de January de 20241 min read
Cases

Pre-sales service generates conversion and customer retention

Learn about the success story of a client in the food industry who, with the work of a single Scooterist, received new prospects, closed sales and retained customers.

Gabriela Andrade27 de October de 20222 min read
Cases

Customer research generates qualitative data for building company strategies

In addition to pre-sales, sales and support services, Scooto has done important work in customer research operations.

Gabriela Andrade11 de April de 20221 min read
Cases

Scooto grows 550% in 2021

The startup began the year with 20 service providers and will end it with more than 125

Gabriela Andrade11 de April de 20221 min read

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