Fintech has 91 PAs in Scooto
In December 2021, Scooto entered into a partnership with a major fintech company specializing in corporate accounts. Since then, this union has […]
Collection: defaults down by up to 60%
Reducing defaults: this is the Scooto team’s mission for an installment purchase app outside Brazil. The operation, led by Project Manager Marília […]
Scooto achieves CSAT of 94.8% in digital banking 🤩
Customer service is one of the main factors influencing the results of the Customer Satisfaction Score, one of the most relevant metrics […]
Conversion above 90% in Fintech
Inside Sales and the Commercial Allies Program: these are the two fronts that Scooto’s Sales Operations team works on for a major […]
Scooto support reduces TMR by 80%
Scooto works in support operations for a world leader in industrial testing instruments and tools, whose headquarters are located in Everett, Massachusetts. […]
Tell us, Ariane!
Ariane Oliveira, Scooteira from Rio Grande do Sul, is an entrepreneur and Augusto’s mother. Her career at Scooto began in September 2022, […]
Tell us, Thais!
Thais Montenegro is from Rio de Janeiro, a mother of three, a graduate in Literature from UFRJ and, since February 2023, Project […]
Service SLA: check out the most important points on the subject
Introduction Customer service is one of the most important factors for a company’s success, as it has a direct impact on customer […]
Team management: how to apply it in your company l Scooto
Good team management is essential for the success of any company, whatever its market area. As well as being fundamental to achieving […]
Customer loyalty is key to a company’s growth and evolution
Scooto, the call center that transforms the relationship between people and companies, lists 5 tips. In an increasingly competitive market, keeping consumers […]
Women in the labor market: a summary of their trajectory
The trajectory of women in the job market is marked by major challenges and significant social changes, such as the achievement of […]
SCOT communication: what it is and how to apply it
It’s no news that good communication is an essential factor in the functioning of any company, as it directly impacts team performance […]