SCOOTO CEO MARINA VAZ competes in the Women that Build Awards!
SCOOTO CEO,MARINA VAZ Competes in the Women that Build Awards!
Understand what ESG is and why companies are adopting its practices
Understand what the acronym ESG (Environmental, Social and Governance) stands for and why companies are adopting its practices.
Customer Success vs. Customer Service: understand the difference
Understand the main characteristics that differentiate Customer Success and SAC
Zappos
In this article, Marina Vaz, CEO of Scooto, talks about Zappos, one of the biggest sources of inspiration for Scooto.
Lead is also a person
In this article, Marina Vaz, CEO of Scooto, talks about the failure of cold prospecting and uses her email inbox as an example.
Discover 4 incredible powers of customer service
In this article, you'll discover the incredible powers of customer service and how it can save your company.
Pre-sales service generates conversion and customer retention
Learn about the success story of a client in the food industry who, with the work of a single Scooterist, received new prospects, closed sales and retained customers.
The retail shopping experience | Marina Vaz
Understand the new direction of the physical shopping experience from the perspective of Marina Vaz, founder and CEO of Scooto.
Sales: 3 practices to guarantee good results
Discover 3 practices that will help guarantee good sales results.
Cold prospecting is by the fingernail, everything else is pamphleteering
There is a way of cold prospecting without being invasive. Learn more about cold prospecting at Scooto, with Marina Vaz.
Omnichannel customer service: what is it and how to implement it?
Omnichannel service is already part of what customers consider essential in their shopping experience. Find out all about this service model and how to implement it in your business.
Outbound will die
Outbound, that way of calling and emailing people who have never heard of your company. Yes, it's kicking in.