Why did I choose to work in customer service?
From underemployed to a key player in the company's growth
SDR: what it is, how it works, when to hire and trends
The SDR (Sales Development Representative) could be the key to boosting your sales. In this article, you'll learn what an SDR is, how it applies to your business, trends in the sector and much more.
When and how to outsource your company’s customer service?
When and how to outsource your company’s customer service? Identify when and how to invest correctly in customer service and external support […]
Black Friday: What about Sac? Freak out or get ready?
One of the most important commercial dates, which ushers in Christmas shopping with significant promotions in large stores, holds challenges for the retail service sectors