Team management: how to apply it in your company l Scooto
Good team management is essential for the success of any company, whatever its market area. As well as being fundamental to achieving […]
SCOT communication: what it is and how to apply it
It’s no news that good communication is an essential factor in the functioning of any company, as it directly impacts team performance […]
No, we’re not a family
Gabriela Ioshimoto, CPO at Scooto, shows how the perception of family in a professional environment can be detrimental to working relationships.
Customer service BPO: to outsource or not to outsource?
Learn about the concept of BPO applied to customer service, its advantages and how to make the right decision when outsourcing this strategic demand for the success of your business.
Organizational culture doesn’t exist
What are the challenges of a CEO faced with the exponential growth of a startup?
Growing up hurts
What are the challenges of a CEO faced with the exponential growth of a startup?
LGPD: understand how the law protects your personal data
You may have seen the option to accept or reject cookies when you visit a website. Or perhaps you’ve received a marketing […]
How can Scooto help my business?
Requesting a proposal from Scooto is almost like a consultancy, a diagnosis. We assess the type of operation that is best suited to the client's real needs, how many positions and for how long it needs to take place. Our commercial team helps to map out the most strategic actions for the company's moment so that the results obtained are sustainable within the customer service chain.
How to build a solid and lasting team
Building a solid team involves changing the way we view working relationships as a whole.
Is remote work for everyone? Find out how to overcome the challenges
Remote work, despite its advantages, brings with it many challenges. How do you know if remote work is for you? How do you manage remote teams? Understand what skills are needed, how to overcome the challenges and how to manage this work model.
When and how to outsource your company’s customer service?
When and how to outsource your company’s customer service? Identify when and how to invest correctly in customer service and external support […]