Against the market: why humanize service?
Despite the agility of artificial intelligence and its other attributes that contribute to the functionality of various processes, there are segments where human action is essential, such as customer service.
The 10 commandments of good service
Good service needs to take into account some basic premises and, to list them, we consulted the most specialized team on the market: our Scooterists.
3 reasons to have an external service
Understand why outsourcing customer service can be a good option for your company
When and how to outsource your company’s customer service?
When and how to outsource your company’s customer service? Identify when and how to invest correctly in customer service and external support […]
Black Friday: What about Sac? Freak out or get ready?
One of the most important commercial dates, which ushers in Christmas shopping with significant promotions in large stores, holds challenges for the retail service sectors