Requesting a proposal from Scooto is almost like a consultancy, a diagnosis. We assess the type of operation that is best suited to the client's real needs, how many positions and for how long it needs to take place. Our commercial team helps to map out the most strategic actions for the company's moment so that the results obtained are sustainable within the customer service chain.

Everyone knows that offering a good customer service experience is important to the success of a business. But what you might not know is how to make it happen.

In addition to pre-sales, sales and support services, Scooto has done important work in customer research operations.

There is a certain insecurity in the collective subconscious, especially among employers, when it comes to 100% remote work.

We've put together five tips to keep your customers happy and reduce the cancellation rate for your product or service once and for all.

Despite achievements, women still deal with inequality in the job market and in life

We've reached 2022 and we're still facing problematic issues in relation to companies' service sectors.

Despite the agility of artificial intelligence and its other attributes that contribute to the functionality of various processes, there are segments where human action is essential, such as customer service.

My husband's family is very large and growing thanks to the great matriarch of the family: Grandma Justina.

Selling is about relationships. This is the maxim that Scooteira Mônica Falcon defends rigorously in her work at Scooto.

The Museum of the Person is a virtual and collaborative museum. It is open to anyone who wants to record and share their life story.

Net Promoter Score has been the measure of success for many companies, but it only serves to generate what you want to hear.