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Cases de Sucesso

Atendimento ao Cliente

Cases

Fintech conta com 91 PAs na Scooto

Em dezembro de 2021, a Scooto firmou parceria com uma grande Fintech especializada em contas PJ. De lá pra cá, essa união

22 de janeiro de 2024

Cases

Cobrança: inadimplência reduz em até 60%

Diminuir a inadimplência: essa é a missão do time Scooto para um aplicativo de compra parcelada fora do Brasil. A Operação, liderada

22 de janeiro de 2024

Cases

Scooto alcança CSAT de 94,8% em atendimento de banco digital 🤩

O atendimento ao cliente é um dos principais fatores que influenciam nos resultados da Customer Satisfaction Score, uma das métricas mais relevantes

22 de janeiro de 2024

Cases

Conversão acima de 90% em Fintech

Inside Sales e Programa de Aliados Comerciais: essas são as duas frentes que o time de Operações de Vendas da Scooto atua,

22 de janeiro de 2024

Cases

Suporte da Scooto reduz TMR em 80%

A Scooto atua em operação de suporte para uma líder mundial em instrumentos e ferramentas de testes industriais, cuja sede fica localizada

22 de janeiro de 2024

Curso de TECH rende mais de 1 milhão por mês em operação de vendas na Scooto

A Scooto vem atuando em vendas, suporte, recuperação e reversão de leads para uma plataforma de cursos de tecnologia para programadores. Liderada

2 de outubro de 2023

Como a Scooto entrega resultados que o mercado não entrega?

A Scooto vem se destacando no mercado de atendimento com a entrega de resultados que o mercado não entrega. Veja o que determinou o sucesso.

30 de março de 2023

Serviço de pré-venda gera conversão e retenção de clientes

Conheça o case de sucesso do cliente do ramo alimentício que, com o trabalho de uma só Scooteira, recebeu novos prospects, vendas fechadas e clientes fidelizados.

27 de outubro de 2022

Pesquisa com clientes gera dados qualitativos para construção de estratégias da empresa

Além dos serviços de pré-venda, venda e suporte, a Scooto tem feito um importante trabalho em operações de pesquisas com o cliente.

11 de abril de 2022

Scooto cresce 550% em 2021

A startup iniciou o ano com 20 prestadoras de serviço e vai encerrar com mais de 125

11 de abril de 2022

SCOOTA SÓ

A NEWSLETTER DA SCOOTOVERSO

Se inscreva para ficar por dentro das inovações humanizadas!

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Cases de Sucesso

Fintech conta com 91 PAs na Scooto

Cobrança: inadimplência reduz em até 60%

Scooto alcança CSAT de 94,8% em atendimento de banco digital 🤩

Conversão acima de 90% em Fintech

Suporte da Scooto reduz TMR em 80%

Curso de TECH rende mais de 1 milhão por mês em operação de vendas na Scooto

Como a Scooto entrega resultados que o mercado não entrega?

Serviço de pré-venda gera conversão e retenção de clientes

Pesquisa com clientes gera dados qualitativos para construção de estratégias da empresa

Scooto cresce 550% em 2021

SCOOTA SÓ

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Suporte proativo: 3 estratégias para deixar de ser o pronto-socorro do seu cliente

Dados de atendimento: como ler os sinais de fumaça e evitar o incêndio

Métricas de Onboarding: 4 KPIs que revelam se seu cliente será fã ou fantasma

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